Privacy Policy & Terms of Service

Privacy Policy

This Privacy Policy explains how CookieStocky ("we," "us," or "our") collects, uses, and discloses information about you when you use our websites, applications, and other online products and services (collectively, the "Services"), including but not limited to CookieStocky Package, CookieMovie, Cookie Blogs, QRGenForge, LogoSpark AI, OpenVision AI, ColorVault, and Nexus Workspace.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect vary depending on how you use our Services.

Information You Provide to Us

• Account Information: When you create an account, we collect your email address and password. You may also provide a username. If you sign up using a third-party service like Google or GitHub, we receive information from that service, such as your name, email address, and profile picture, as permitted by your privacy settings on that service.
• User Content: We collect content you create, upload, or submit to the Services. This includes comments on videos and blogs, support tickets, chat messages with friends, images uploaded to our Image Uploader (which are hosted on Imgur), and prompts or descriptions you provide to our AI services like LogoSpark AI, OpenVision AI, and Nexus Workspace.
• Profile Information: You may choose to provide additional information for your public profile, such as a display name, handle, and avatar/banner images.
• Transactional Information: We collect information about your transactions within the Services, such as when you purchase a subscription or an item from the shop using our virtual currency "CookiePoints," including the price, date of transaction, and items purchased. We do not process real-money payments directly.

Information We Collect Automatically

• Log and Usage Data: We automatically collect information about your interactions with our Services, such as your IP address, browser type, operating system, device information, pages you visit, the dates and times of your visits, and actions you take within the app (like liking a video or generating a logo). This data is used for security logging, analytics, and to improve our Services.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to help operate our Services, remember your settings and preferences, authenticate you, and for analytics purposes. Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Information from Third-Party Integrations

• Imgur: When you use our Image Uploader, your images are hosted on Imgur. We store the links and identifiers provided by Imgur but are not responsible for Imgur's privacy practices.
• Pexels: Our Imagen Gallery service uses the Pexels API to display images. We do not collect personal data from Pexels during this process.
• Nexus Workspace: If you use Nexus Workspace, usage data and content created within Nexus (such as AI prompts and generated content) may be processed and stored as part of the Service to provide the functionality and improve the tool.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, maintain, and improve our Services.
• Create and manage your account, profile, and subscriptions.
• Process transactions, award CookiePoints, and manage your virtual items.
• Communicate with you, including sending service-related notifications, responding to your support requests, and sending marketing communications if you opt-in.
• Personalize your experience, such as displaying your owned items, watch history, and suggesting relevant content.
• Protect the security and integrity of our Services, prevent fraud, detect and prevent malicious activity, and enforce our terms.
• Monitor and analyze trends, usage, and activities in connection with our Services.

3. Advertising and Google AdSense

We use Google AdSense to display ads on some of our Services, which helps support them and keep them free.

• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our sites and/or other sites on the Internet.
• You may opt out of personalized advertising by visiting Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info/choices.
• For more information on how Google uses data, please see How Google uses information from sites or apps that use our services.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share information about you in the following limited circumstances:

• With your consent: We may share your information with companies, organizations, or individuals outside of CookieStocky when we have your consent to do so.
• For external processing: We provide personal information to our trusted third-party service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting with Vercel and Google Cloud, analytics services). These providers are contractually obligated to protect your data.
• For legal reasons: We may share information if we believe disclosure is required by any applicable law, regulation, legal process, or governmental request.
• To enforce our policies: We may share information to enforce our Terms of Service, including investigation of potential violations.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred as part of that transaction.

5. Your Data Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Right to Access: You can access much of your personal information by logging into your profile page.
• Right to Rectification: You have the right to correct inaccurate personal information about you. You can update your profile information through the "Edit Profile" dialog on your profile page.
• Right to Erasure (Deletion): You can request the deletion of your account and associated personal data by contacting us through our support page. Please note that we may need to retain certain information for legal or legitimate business purposes.
• Right to Object: You may have the right to object to our processing of your personal information.

To exercise these rights, please visit your profile page or contact us via a "Need Help" support ticket.

6. Data Security and Retention

We take reasonable measures, including administrative, technical, and physical safeguards, to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission or storage is 100% secure. We retain personal data for as long as you have an account with us and as necessary to provide our Services, comply with our legal obligations, and resolve disputes.

7. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Terms of Service

By accessing or using our Services, you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, do not use our Services.

1. Your Account and Responsibilities

You are responsible for safeguarding your account password and for any activities or actions under your account. We encourage you to use a strong, unique password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

2. User Conduct and Content

You are solely responsible for all content you post, upload, or create ("User Content"). You agree not to provide User Content that is:

• Illegal, fraudulent, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or otherwise objectionable.
• Infringing on any third party's intellectual property rights, including copyright, trademark, patent, or trade secret.
• Spam, unauthorized advertising, chain letters, or any other form of commercial solicitation.
• Designed to interfere with or disrupt the Services, including through the use of viruses, malicious code, or excessive automated requests.

We reserve the right, but are not obligated, to remove or edit any User Content that violates these terms. We also reserve the right to suspend or terminate your account for any violation at our sole discretion. Abusing our AI services with malicious, harmful, or illegal prompts is strictly prohibited and will result in immediate account termination.

3. Virtual Items (CookiePoints)

CookiePoints are a form of virtual currency with no "real world" monetary value. They are provided for entertainment purposes to purchase virtual items and subscriptions within our Services. CookiePoints are non-transferable between users (except through the official "Gifting" feature where applicable) and are not redeemable, refundable, or exchangeable for cash or any other value. We reserve the right to manage, regulate, control, modify, and/or eliminate CookiePoints as we see fit in our sole discretion.

4. Disclaimers and Limitation of Liability

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL ALWAYS BE SECURE, ERROR-FREE, OR UNINTERRUPTED.

IN NO EVENT WILL COOKIESTOCKY, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

5. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms. Upon termination, your right to use the Services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

6. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about this Privacy Policy or our Terms of Service, please contact us through our support page by creating a "Need Help" ticket.